New Research on Law Firm Use of Workflow Automation and BPM

Hyperion Research is conducting a benchmarking survey of law firms related to workflow automation practices and technology.  Business process management (BPM) - sometimes also referred to as “workflow” - is a powerful tool for law firms to improve operational efficiency, resource utilization and client satisfaction.  From a process perspective, firms are working on a wide range of BPM opportunities, including new matter intake (NMI), conflict clearance, alternative fee agreement (AFA) approval, and others.  While workflow is not necessarily new, the level of sophistication – both in process and technology—has improved dramatically over the last few years.  This survey explores how firms are considering their BPM needs and their solution approaches.

There is no cost to participate in the survey.  Results will be shared, free of charge, to survey participants.  All individual responses are kept anonymous and confidential, and no individual person or firm will be identified or published.  The survey should only take 10 minutes – please click here - http://survey.constantcontact.com/survey/a07e3qk14bbgmqrnc4h/start

For more information about Hyperion Research and their legal solution market research, please visit www.hgpresearch.com

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