Sugarland, TX, February 2, 2011 – Hyperion Research, a leading provider of technology market intelligence to the legal market, and ILTA, the International Legal Technology Association, today announced the availability of their biennial survey report on the latest trends in law department technology. Based on the survey of 54 corporate law departments, the report provides deep insight into the many facets of technology use and application by corporate law departments.
A story recently came across my desk about a complaint filed in Missouri against LegalZoom, alleging that LegalZoom engages in the unauthorized practice of law and requesting class certification. What caught my interest on this matter is not so much the facts of the case, but the context under which it has arisen.
Process improvement initiatives don’t have to cost money! Remember, technology isn’t a panacea; it’s a useful tool for making your work easier and more efficient. Ideally, it should be able to do routine tasks for you, so that you can concentrate on the bigger things. In the spirit of “using what you got”, my continuing series on DYI improvements:
Initiative # 6: Integrations!
Initiative # 5: Automated Docket Clearance – my proposition
My vision for automated docket clearance would go something like the following. Please note, all current “next-gen” IP Management systems (the thin-client, web-based collaborative models) are built to manage the following process; they’re just not deployed with any imagination:
Continuing my series on “quick and dirty” process improvement initiatives that don’t cost anything to implement:
Initiative # 5: Automated Docket Clearance
Continuing my series on “quick and dirty” process improvement initiatives that don’t cost anything to implement:
Initiative # 4: Review your docket progressions
Continuing my series on “quick and dirty” process improvement initiatives that don’t cost anything to implement:
Initiative # 3: Automated Correspondence
Continuing my series on “quick and dirty” process improvement initiatives that don’t cost anything to implement:
Initiative #2: Get a handle on your Forms
Many of my clients have been worrying lately about how to continue to provide excellent customer service, even differentiate their services, in an economy that’s greatly restricted their abilities to embark on process improvement initiatives. I’ve long expressed that “knowledge management” starts in the trenches, and focuses on making small improvements to the daily work of lawyers and staff. In my nod to my IPM Imperative philosophy, following is the first suggestion in my (as yet brief) series on Doing More With Less.
Initiative #1: Document Assembly
