Hyperion Research is conducting a benchmarking survey of law firms related to workflow automation practices and technology. Business process management (BPM) - sometimes also referred to as “workflow” - is a powerful tool for law firms to improve operational efficiency, resource utilization and client satisfaction. From a process perspective, firms are working on a wide range of BPM opportunities, including new matter intake (NMI), conflict clearance, alternative fee agreement (AFA) approval, and others. While workflow is not necessarily new, the level of sophistication – both in process and technology—has improved dramatically over the last few years. This survey explores how firms are considering their BPM needs and their solution approaches.
Sugarland, TX, February 2, 2011 – Hyperion Research, a leading provider of technology market intelligence to the legal market, and ILTA, the International Legal Technology Association, today announced the availability of their biennial survey report on the latest trends in law department technology. Based on the survey of 54 corporate law departments, the report provides deep insight into the many facets of technology use and application by corporate law departments.
Hyperion Research invites you to participate in our latest market research on the use of IPM systems by corporations and law firms. There is no cost to particpate, and results will be distributed for free to all particpants.
Most pain points that a firm identifies as candidates for primary process automation are those that operate daily such as New Matter Intake or Check Request. Others tend to be further down the priority list as the frequency of use and pain tolerance dictate.
Happy New Year to all and I hope 2011 will bring renewed excitement for Business Process Management (BPM) at your firm!
Just a reminder that Hyperion Global Partners will be at ILTA this week and are happy to discuss any number of questions or give feedback and advise on initiatives at your firm. If you have interest in bringing BPM to your firm or extending it to more business processes, want feedback on your current pla
It is becoming more apparent that technology is a two-edged sword, helping in some ways and hampering productivity in others. Have you ever worked with someone whose desktop looks like they have every application available open multiple times? I am constantly amazed that someone can keep track of what they are doing and don’t get lost with multiple spreadsheets, emails, enterprise applications, and documents open, or do they? Are multitaskers really faster, better, and more productive?
In the early days of Workflow in Legal, the entire purpose of building forms and process was to simplify the data intake from the complex and clumsy application interfaces. As Workflow and Business Process Management Systems evolve, giant leaps have been made with system integration, process efficiency, and business rule management but much less focus has been made to the human interactio
