Best Practices

New Research on Law Firm Use of Workflow Automation and BPM

Hyperion Research is conducting a benchmarking survey of law firms related to workflow automation practices and technology.  Business process management (BPM) - sometimes also referred to as “workflow” - is a powerful tool for law firms to improve operational efficiency, resource utilization and client satisfaction.  From a process perspective, firms are working on a wide range of BPM opportunities, including new matter intake (NMI), conflict clearance, alternative fee agreement (AFA) approval, and others.  While workflow is not necessarily new, the level of sophistication – both in process and technology—has improved dramatically over the last few years.  This survey explores how firms are considering their BPM needs and their solution approaches.

Biennial Survey Tracks Latest Trends in Legal Technology Used by Corporate Legal Groups

Sugarland, TX, February 2, 2011 – Hyperion Research, a leading provider of technology market intelligence to the legal market, and ILTA, the International Legal Technology Association, today announced the availability of their biennial survey report on the latest trends in law department technology.  Based on the survey of 54 corporate law departments, the report provides deep insight into the many facets of technology use and application by corporate law departments.

What IPM Systems Are You Using?

Join Our Select Group of Organizations to Learn About the IPM Systems Market

Hyperion Research invites you to participate in our latest market research on the use of IPM systems by corporations and law firms.  There is no cost to particpate, and results will be distributed for free to all particpants.

Benchmarking Survey on LPO for Intellectual Property

Hyperion Research is conducting a short executive survey on trends in LPO for intellectual property.  The focus is on understanding the demographics and general adoption practices of LPO services in the legal industry.  The survey is part of a larger research project investigating the market for LPO services in the area of intellectual property. (Click here for research proposal.)

Hyperion and ILTA Announce 2011 Law Dept Technology Survey

Hyperion Research, in conjunction with the International Legal Technology Association (ILTA), is proud to announce the engagement of the 2011 Law Department Technology Survey. The survey covers major technology trends in corporate law departments, including organization structure and planning, core applications and tools, collaboration and mobility, and emerging trends.

Legal BPM Market Trend

Legal BPM Market Trend Report out.  Take a look!

5 Ways BPM Solutions can address Multitasking Woes

It is becoming more apparent that technology is a two-edged sword, helping in some ways and hampering productivity in others. Have you ever worked with someone whose desktop looks like they have every application available open multiple times?   I am constantly amazed that someone can keep track of what they are doing and don’t get lost with multiple spreadsheets, emails, enterprise applications, and documents open, or do they? Are multitaskers really faster, better, and more productive?

Sometimes It’s Best to Start Simple

Organizations that are starting their first foray into process automation, retiring an older technology or limited workflow currently in use, can sometimes be overwhelmed by the sheer flexibility and power presented by today’s Business Process Management suites.  

Is e-Billing a "next generation" technology?

I've recently been following several online forum discussions about eBilling and the increased focus on electronic invoicing as a method of cost effectiveness and process efficiency, both direct and indirect. I find these discussions interesting because of the passion expressed by most posters about a topic I frankly considered passé. Essentially, the majority of posters on these threads either lament the failure of eBilling (a 12-year experiment with little relative adoption) or herald the intrinsic business value of standardized electronic invoice transmission formats (and in particular the wealth of data they provide).

I’ve spent the last several years writing about the “next generation” of IP management systems. However, I find myself penning this post under the realization that in 2010 we have certainly made it through and past the “next generation” to something altogether more evolved. I find that we no longer need to convince people of the merits of workflow-based thin-client technologies that provide more holistic approaches to IP management (again, beyond docketing). But now we find ourselves asking what competencies are critical to master in an environment where we’ve overcome many technological hurdles.